Back iC360 for Social

Innovacx believes that great UX is key for great CX Innovacx’s approach towards UX innovation focuses on Optimal information organization that drives ‘Insight to Action’ Remarkable look-n-feel that drives ‘User Delight’ Efficient and Effective User interactions that ‘Drive Results’

Innovacx brings unique expertise in UX innovation that blends Siebel Open UI with modern UX and UI technologies

  Innovacx’s Customer 360 (iC360) is a configurable customer view that combines transactional, behavioral, analytical and social insights aimed at empowering customer service agents to deliver highly personalized and profitable customer experiencesiC360 can be readily tailored to suit specific customer touch-point, user-profile, industry, intended customer experience and the target business outcome.